Being an affiliate with the Holistic Hair Tribe (HHT) is a rewarding experience, but like any program, you might encounter some questions or need support along the way. Here are answers to common queries and tips for troubleshooting.
Frequently Asked Questions
How Do I Find My Link and Code? Once approved, log into your Refersion dashboard. Your links and codes are easily accessible on the left-hand side of the screen.
What Does My Partner Code Do? Your unique code offers shoppers $5 off their orders and acts as a conversion trigger, tying the sale to your account.
How Do I Log Into My Dashboard? Access your dashboard through Refersion Login.
Managing Your Commissions
What If I Didn’t Get My Commission This Month? Ensure you met the $150 minimum commission threshold. If not, your earnings will roll over to the next month. If you believe it’s an error, check your dashboard and email hello@holistichairtribe.com for support.
How Do I See the Sales I’ve Made? Click the ‘Conversions’ tab in your Refersion dashboard to view all sales linked to your conversion triggers.
Returns and Order Concerns
Handling Customer Returns:
- Customers must email HHT at hello@holistichairtribe.com within 30 days for product credit or refund if the product is unused and in new condition.
- Customers are responsible for return shipping costs.
Order Issues: For missing items, incorrect orders, or damaged products, customers should contact HHT within 14 days of receiving their package.
By familiarizing yourself with these FAQs and troubleshooting tips, you can navigate the HHT Affiliate Marketing Partner Program with confidence, ensuring a smooth and profitable experience.
